This policy was created on January 16, 2020, and last updated January 16, 2020.
What information we collect
How we use that information
How we may share that information
How we protect your information
Your choices regarding your personal information
I. INFORMATION WE COLLECT
a) Information You Give Us
We collect information that you voluntarily share with us through our website.
If you are using our website to request consulting services, you may give us:
Contact information, (such as your name, physical home address, telephone number, and/or email address)
Billing information,( such as credit or debit card number, expiration date, and security code, and/or information regarding your PayPal, Mastercard, Visa or other digital payment accounts
More about payment card information:
b) Information You Provide About A Third Party
If you are using our website to request consulting services, you may provide us with ratings and reviews of the consulting services you utilize through Yelp, Google, Facebook, YellowPages, Manta, Angie’s List, and LinkedIn
c) Information That Third Parties Provide About You
We may supplement the information we collect about you through our appointment booking portal with records received from third parties in order to enhance our ability to serve you, tailor our content to you, and offer you information that we believe may be of interest to you. For example, websites on which we have placed advertisements, (such as Google,) may tell us which BR ads you clicked on. This is often called "conversion tracking."
II. HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect to serve our customers, market, and promote our services and improve your experience at Brown Resumes, Inc.
Some examples of this include:
Scheduling, rescheduling, and canceling services
Rating and reviewing services
Addressing service complaints
Communicating with you via email, telephone, or text message, in accordance with your wishes
Managing payments for services
Considering whether to engage in projects
Improving customer service
Sending you marketing and promotional emails, unless you have told us you do not wish to receive such emails
Responding to questions and feedback
Conducting research and analysis
Marketing and advertising services
Contacting you with regard to your use of Brown Resumes, Inc. website and, changes to Brown Resumes, Inc. website and/or Brown Resumes, Inc. policies at our discretion
By using Brown Resumes, Inc. website, you expressly consent and agree to accept and receive communications from us, including via e-mail, text message, telephone calls, and push notifications to the cellular telephone number that you provided to us. By consenting to being contacted by Brown Resumes, Inc. you understand and agree that you may receive communications generated by automatic telephone dialing systems which may deliver prerecorded messages sent by, or on behalf of, Brown Resumes, Inc., and/or its consultants, including but not limited to: operational communications concerning your account or use of Brown Resumes, Inc. services, updates concerning new and existing features on Brown Resumes, Inc appointment booking portal, communications concerning promotions run by us, news concerning Brown Resumes, Inc and consulting industry developments. If you wish to opt-out of promotional emails, text messages, or other communications, you may opt-out by following the unsubscribe options described below. Standard text messaging charges applied by your cell phone carrier may apply to text messages we send. You acknowledge that you are not required to consent to receive promotional messages as a condition of using Brown Resumes, Inc. services. You may opt-out of receiving promotional or marketing texts or calls from us at any time. You may also opt-out of receiving all texts or calls from Brown Resumes, Inc. (including informational or transactional messages). The information described in this section may be transferred to, or processed and stored in, the New York. In all cases, we will take the appropriate measures to protect your personal information in accordance with the policies described herein.
We delete all back-ups of the databases containing your personal information after 13 months.
III. HOW WE SHARE THE INFORMATION WE COLLECT
a) Third Parties Providing Services on Our Behalf
Third-party companies and individuals may provide and/or facilitate certain aspects of the services offered through Brown Resumes, Inc. on our behalf. We may provide these third-party service providers with access to your information, including your personal information so that they can perform these services for us. We require these third-party service providers to provide safeguards for your personal information that are similar to the ones that we provide.
The following are some examples of how we share your information with third-party service providers:
We may disclose your personal information to an attorney in the process of obtaining legal advice.
We use PayPal & Wix Pay, a third-party service provider, to process any billing information, (including credit card information) that you submit.
b) Contests and Promotions
We may offer contests, and other promotions (herein referred to as "Promotion") through Brown Resumes, Inc. that may require providing personal information in order to register. By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice, and/or likeness in advertising or marketing associated with the Promotion. Please read the official rules carefully. If you choose to enter a Promotion, personal information may be disclosed to third parties or the public in connection with the administration of such a promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on a Winners' List.
c) Administrative and Legal Reasons
We may be required to disclose personal information in response to a court order, subpoena, civil discovery request, or as otherwise required by law.
Legal Compliance and Protections:
We may disclose account information and/or other personal information when we believe disclosure is necessary to comply with the law or to protect the rights, property, and/or safety of BR, our users, or others associated with the company. This includes exchanging personal information with other companies and organizations for fraud prevention and credit risk reduction.
d) Corporate Transactions
We reserve the right to disclose and transfer your information, including your personal information:
To a subsequent owner, co-owner, or operator of Brown Resumes, Inc. or a successor database.
In connection with a corporate merger, consolidation, the sale of substantially all of our membership interests and/or assets or another corporate change, including to any prospective purchasers.
CHILDREN'S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We do not collect any information from anyone under 18 years of age. If you are under the age of 18, you are not authorized to book consulting services.
IV. HOW WE PROTECT THE INFORMATION WE COLLECT
The security and confidentiality of your personal information is important to us. We have implemented technical, administrative, and physical security measures to protect your personal information from unauthorized access or disclosure and improper use.
For example, when users purchase our services, the information they input is encrypted through SSL encryption. We do not store credit card information on our servers, and we use SSL encryption to protect your credit card information when it is transferred to our third-party payment processor. In addition, access to your personal information is restricted within our offices. Only employees who need personal information to perform a specific job, for example, your consulting and/or the President of Brown Resumes, Inc. are granted access to personal information. All consultants with access to personal information are kept up-to-date on our security and privacy practices. After a new policy is added, these consultants will be notified and reminded about the importance we place on privacy, and what they can do to enhance protection for our users' personal information.
It is important for you to protect against unauthorized access to your account password and to your computer. Be sure to close your browser after you have completed your visit to our site.
Please note that despite our reasonable efforts, no security measure is ever perfect or impenetrable, so we cannot guarantee the security of your personal information.
V. YOUR CHOICES REGARDING THE INFORMATION WE COLLECT
You may contact firstname.lastname@example.org to update, correct, or delete your personal information.
In addition, you may cancel or modify the email communications you have chosen to receive from Brown Resumes, Inc. by following the instructions contained in the emails you receive from us.
VI. HAVE QUESTIONS?
Brown Resumes, Inc.
195 Montague Street
Brooklyn, NY 11201